This Notice describes how medical information about you may be used and disclosed and how you can access this information.
Please review it carefully.

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Our Commitment to Your Privacy

Better Better (“we,” “our,” or “us”) is committed to protecting the privacy of your protected health information (“PHI”). We are required by law to maintain the privacy and security of your PHI, provide you with this Notice of our legal duties and privacy practices, and follow the terms of this Notice currently in effect.

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How We May Use and Disclose Your Protected Health Information

We may use and disclose your PHI without your authorization for the following purposes:

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Treatment

We may use or disclose your PHI to healthcare providers involved in your care or services.

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Payment

We may use and disclose your PHI to submit insurance claims, verify coverage, determine benefits, coordinate benefits, process payments, and perform related billing activities.

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Healthcare Operations

We may use and disclose your PHI for operational purposes such as quality improvement, compliance activities, audits, administrative services, and business management.

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Other Permitted or Required Uses and Disclosures

We may also use or disclose your PHI without your authorization in certain circumstances, including but not limited to:

• As required by federal, state, or local law

• For public health activities

• For health oversight activities

• For judicial or administrative proceedings

• To prevent or lessen a serious and imminent threat to health or safety

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Uses and Disclosures Requiring Authorization

Any use or disclosure of your PHI not described in this Notice will be made only with your written authorization. You may revoke your authorization at any time in writing, except to the extent that action has already been taken in reliance on your authorization.

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Your Rights Regarding Your Health Information

You have the right to:

• Request restrictions on certain uses or disclosures of your PHI

• Request confidential communications, such as receiving communications at an alternate address or by alternate means

• Inspect and obtain a copy of your PHI

• Request an amendment to your PHI if you believe it is incorrect or incomplete

• Receive an accounting of disclosures of your PHI

• Receive a paper copy of this Notice upon request

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To exercise these rights, please contact Better Better using the information below.

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Our Responsibilities

Better Better is required by law to:

• Maintain the privacy and security of your PHI

• Notify you if a breach occurs that may compromise the privacy or security of your information

• Follow the privacy practices described in this Notice

 

Changes to This Notice

We reserve the right to change the terms of this Notice at any time. Any changes will apply to all PHI maintained by Better Better and will be effective for information we already have as well as information received in the future. The updated Notice will be posted on our website at www.thebetterclinic.com/privacy-policy

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Complaints

If you believe your privacy rights have been violated, you may file a complaint with Better Better or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.